Privacy Policy
This page is a draft pending legal review. It describes how the site works today and may change before Rexo launches.
Last updated: November 13, 2026
Rexo is an AI agent for solo mobile dog groomers. This policy covers HeyRexo.com and the early access list. It is written to be read, so it is short.
What we collect
- What you type into the early access form: your name, your business name, your mobile number, your ZIP, and how you book today.
- Your texting choice: whether you checked the box to get texts, the exact words beside the box, and when you checked it.
- What it takes to keep the form safe: the form uses Cloudflare Turnstile to tell people from automated traffic, and your IP address is used to limit repeated tries. We do not store your IP address with your signup.
The site sets no advertising or analytics cookies and loads no trackers. Its font is served from the site itself.
How we use it
- To reach you about early access, by phone, and by text only if you checked the box.
- To understand who is asking for Rexo: where groomers work and how they book today.
- To protect the form from abuse.
We do not use it for anything else, and we do not sell it.
Text messages (SMS)
Rexo early access and account texts
Who sends them. Rexo.
Who gets them. Only groomers who checked the texting box on the early access form at HeyRexo.com, or who turned on text notices in their Rexo account. The box is unchecked by default, and joining does not require it.
What is texted. Early access messages: that a spot has opened for you, how to get set up, and replies to questions you ask us. Account notices once you use Rexo: a call that needs you, or a monthly limit that has been reached. We do not text advertising for anyone else.
How often. Message frequency varies. Early access texts are occasional. Account notices depend on how many calls your business gets.
Cost. Msg & data rates may apply.
To stop. Reply STOP to any text. You'll get one message confirming it, and then no more.
For help. Reply HELP to any text, or call (877) 373-7396.
Your number stays with us. Phone numbers and SMS opt-in are never shared with or sold to third parties or affiliates for marketing or promotional purposes.
Carriers are not liable for delayed or undelivered messages.
Who we share it with
Only the companies that run the site for us, and only so they can do that job: Cloudflare (hosting and the Turnstile check), Supabase (the database), and, when texts are sent, the carrier service that delivers them. They may not use your information for their own purposes.
Phone numbers and SMS opt-in are never shared with or sold to third parties or affiliates for marketing or promotional purposes. We may disclose information if the law requires it.
How long we keep it
Until early access ends or you ask us to delete it, whichever comes first. If you become a Rexo customer, your account has its own terms.
Your choices
- Stop texts at any time by replying STOP.
- Ask us to show you, correct or delete what you gave us by calling (877) 373-7396.
- Joining again with the same mobile number updates your entry. There is one entry per number.
If you called a groomer who uses Rexo
When Rexo answers a groomer's phone, it works for that groomer. What you tell it about your dog is saved for her, and she is the one to ask about it. Rexo texts a caller only after the caller says yes on the call, only at the number they called from, and stops when they reply STOP.
Children
Rexo is for business owners. It is not directed to children under 13, and we do not knowingly collect their information.
Changes
If this policy changes, the new version is posted here with a new date.
Contact
Rexo · HeyRexo.com · (877) 373-REXO (7396)